We work tirelessly for our customers, we take pride in our professional approach and exceptional service and never forget who we are working for. Read what customers say about buying, selling and letting through Julian Wadden.
Exceptional, our first contact with the agency was Davina- friendly, helpful and knowledgeable. Nikki helped us with the purchase/guided us and Eilish gave a great shoulder to the deal. All were professional and courteous
"We have been very impressed with the staff and the service provided by the team at the Didsbury branch. We would definitely use them in the future and will recommend them to our friends."
I thought the service from Julian Wadden was great and Chris especially was a great help during a tricky sale. When dealing with the other team members they were also very helpful. Compared to other agents I was very happy with Julian Wadden and would recommend to other people
'The only comment is recognising Nicola. We have sold many houses and she stands out. She is professional, very good at advising the right approach when faced with an issue, she is also very calm under pressure. On top of that, she has a great sense of humour, which always helps. Julian Wadden have a great asset in Nicola.'
'I can honestly say it has been a pleasure dealing with you. You have kept me sane in a very stressful process. I have always been kept up to date, emails and phone calls have always been returned in a timely manner and nothing has been missed or too much trouble. I have already recommended you to friends and family.'
'Eilish Coe is a brilliant person and I would like to thank her for what she did by going and extra mile to help me. She went beyond the general call of customer service which is what sometimes makes the difference. Eilish you are a star, I appreciate what you did, Thank you. Thank you all guys for your support #greatteam'
"I was impressed with the communication.Nicky always contacted me at a set time each week and made suggestions to overcome any problems."
"I chose you to sell a property for me as you had already let a property for me and I was impressed by the way you got me the best outcome. You also sold a property for my neighbour and again the outcome was very good. My experience is that you are excellent at marketing properties and the Branch staff know the housing market in Didsbury very well indeed."
"You recently sold my property and I was really happy with the service I received. Staff were friendly, helpful and not at all pushy like some other estate agents I approached initially. Communication was also excellent, Nikki kept me informed of what was happening every step of the way. I also liked the way you emailed me with the viewings booked into my property, made it all much easier to keep on top of."
"All in all, a very good service. The video was excellent, as was the brochure. All viewings organised very efficiently. Phone calls and emails were always answered promptly."
"I sold my property with you. I got quotes from many different estate agents, including online estate agents. Ben was by far the most professional agent I spoke with. He listened to and answered all of my questions and was very approachable. I felt like he was honest and knew the Didsbury market very well."
"Everything was very professional, Nicola was very enthusiastic and supportive in her proactive advice. Please pass on my genuine appreciation for all her support. Ben Foster the branch manner was our original point of contact his smart and professional appearance and his flexibility in providing solutions provided the confidence that Julian Wadden Estate Agents should represent us in selling our property."
"Superb, Nicola Faulkner was very helpful and assisted me with everything, put me in the picture with my purchase and gave me advice and time to sort out problems."
"Very happy so far with the service received. Ryan is a real credit to the Didsbury team. He arranged 17 unique viewings over a launch weekend and then collated 7 offers. He guided me through the offers and we were sold STC within 2 weeks. Top work Ryan!"
"Ryan provided a first rate service. I noticed prompt sales of other properties in my area which had your for sale boards up. Super service, don't see how you could improve it. Sold my property for a very satisfactory price, within about a fortnight I think."
"Ryan Branney was friendly and professional. I did not visit the branch a lot, but made countless phone calls, all dealt with in a most courteous, competent, professional and friendly manner. And were most helpful! My main reason was using Julian Wadden was a very strong recommendation came from a friendly neighbour and then my first contact with you justified my decision to go with you."
"Thank you to everyone in Didsbury for a very easy sale!- and for putting up with my occasional rattiness / worrying/ pestering. All very kind, makes a pleasant change from two other local agents who are the exact opposite! It has altered my view of agents."
"The service was faultless - excellent! Always friendly and professional, overall service outstanding. Starting with the initial valuation from Ben, we were impressed with his integrity and professional approach and did not feel pressurised in any way."
"10 out of 10. We are very pleased with the whole process."
"I was aware of your high street presence and just thought I'd give you a try to see. I'm so impressed with the Didsbury team, dealing with them has been easy and friendly - puts paid to fears about dealing with estate agents. Had a bad experience with another firm and Wadden were refreshingly different."
"You offer a first class service at a fair price."
"I can not fault your service."
"Bernie has been very professional, she was very efficient and helped me to get a property solicitor, her communication skills were brilliant in terms of accommodating both side processes. she is a star!"
I was really happy with the service Anna provided from start to finish. Having never rented a property before I had no idea of the process but Anna explained everything and was always quick at replying to any queries I had.
'Bought a house through you and the service provided by Bernie and the team was superb. She made the whole process a pleasure and the level of feedback and information from start to finish was excellent. I would not hesitate to use you again in the future.'
'Jade was always very friendly and approachable and happy to help in all areas. She went over and above the call of duty.'
"I was extremely happy with the service from Jade during my purchase. She kept chasing the chain and kept me fully informed. Thank you very much!"
"Keep doing what your doing. The JW marketing and branding is way above the rest of the estate agents on the moor. I'm looking to build up my portfolio around the east Manchester area Gorton, Abbey Hey and it would be very helpful if you could open up a branch there soon."
"Your staff are always available and willing to listen to even the simplest question. They always offer good support, advice and practical help."
"Julian Bethell - we were very pleased with the service you provided."
"I haven't actually met Laura in person but always very friendly and professional on the phone.
I have been very happy from start to finish. Any issues I have had have been dealt with quickly and with understanding. I honestly don't think this sale would have gone through without Laura's constant chasing of all parties! Thank you."
"The price we received for the property far exceeded our expectations.
Julian Bethell was professional and most personable most sympathetic in my circumstances.
Nothing could be improved, both Julian and Tina are members of your staff you should be proud of."
"Your whole approach was very professional and you seem to have a good success rate in the Heatons."
"Laura returned my call promptly everytime and kept me up to date with all developments. Excellent helpful staff. Laura went out of her way to assist in every way she could to help us to get the purchase through as quickly as possible, we couldn't have asked for better service."
"All of my friends use your firm for letting and praise your tenants vetting, clients base and local knowledge. Julian came to see it and advised what was important for tenants and how to keep costs down. I have never seen such comprehensive paperwork as yours. Thanks for Julian Wadden's support and advice with my first buy to let I have now decided to buy two more houses!"
"I dealt with Laura. Very good, efficient, friendly and professional service received from start to finish."
"I have received excellent service from all the staff in Marple branch. Everyone has been very polite and friendly and worked very hard to sell my house. The phone is always answered very quickly and in a very pleasant manner."
"I have no negative feedback all 100% positive. The staff are so professional and friendly and truly helped me through a difficult sale. Without their help I think the chain would of collapsed. Your staff follow the sale through to exchange keeping you informed every step of the way which other estate agents do not. Exceptional service delivered by your Marple branch."
"Laura dealt with our sale and purchase and she was professional, calm and always reliable. She worked hard to liaise with the different solicitors and always sought to keep everyone involved up to date with any developments. Many thanks for your hard work Laura."
Extremely happy with the service, We were a little apprehensive at first because we had never let a property before but we were immediately put at ease by the calm and professional manner we were dealt with. The initial agreement is for 6 months with a few to extending it. It's good to know I can pick up the phone and speak to Alex if I've got any problems or questions.
"We liked Jonathan's passion and also his presentation to us on how he would market and photograph our property to increase its potential for sale."
We have been very happy with the service that Julian Wadden Marple has given to us Especially Laura Jonathan and Alex . We would certainly recommend to other people who are thinking of selling or buying a home.
"Jonathan was very quick in helping us agree a deal with the vendor. I was impressed with his efficiency. We were then passed over to Laura who has been exceptional throughout the whole process. She's very polite, capable and professional. I'm pleased that we purchased through your agency and we will certainly consider using you if and when we decide to move in the future. I would highly recommend."
"We viewed a property that was being sold by Jonathan and were so impressed that we wanted to use him to sell our own property."
"Team members dealt with Jonathan, Laura and Alex. I recieved good quality feedback and advice during early stages."
"I liked the way you presented the property and the layout of the floor plans in the brochure. I was also impressed with your sales and rental management staff who were very helpful and supportive."
"I had never been into the Marple office prior to my visit to enquire about the property that we were interested in. From the moment I walked into the office I was greeted by a warm friendly smile and asked how could "they" could help? Excellent service by a group of "young" professional who are clearly happy in their job and workplace. Well done to the whole team at Waddens in Marple."
"The house had been on the market for two years before Jonathan took over. The number of viewings doubled. The team were very friendly and always willing to help out and have developed a good understanding of the Marple/Mellor market in a short time. Jonathan was open, friendly and trustworthy. Overall service was outstanding. I have recommended JW to a number of sellers and buyers."
"I was delighted by the level of customer care I experienced when I switched to Julian Wadden. Courtesy & support were always shown to me & my family; viewings were well managed and feedback always sought from viewers. The team at Julian Wadden did everything they could to help & I would have no hesitation in recommending them to anyone looking to buy or sell a house in Marple! Thanks to all the team"
"Jonathan Hyde couldn't have been better. Overall service was outstanding. Professional people and office presentation. No problems at all. Whole sale process was stress free."
"Overall service was outstanding. Other properties in my area appeared to be selling very quickly with this estate agent. I have commented to staff at the branch that having bought/sold six properties previously, this has been my best experience of working with any estate agent."
"Excellent customer service. I have been kept up to date with everything. Had more correspondance from yourselves than my own estate agent!"
"Jonathan Hyde is head and shoulders above all the competition in Marple. In both selling and buying our next house he has been very professional. Our house sold within a day and he lined up a house for us which appears to be perfect. His photography is brilliant which stood out a mile on rightmove."
"Very impressed through purchase process"
"Welcoming atmosphere when first visited office which is beautifully designed and immaculate, a refreshing change! Very friendly approach from professional staff who were knowledgeable about the properties they are selling and the local area. The brochures and photographs of the properties being sold were well produced."
"Being first-time buyers this was all new to us, however, Tina has kept us updated throughout, which has been especially useful as we had 7 in our chain. She has been helpful and friendly throughout."
"We thought the help we received with our onward purchase was exceptional Alesia chased and chased and for that, we are very grateful"
"There is absolutely nothing you need to improve on. Our experience was perfect. Hassan, Tina, Alesha, and Julie are an absolute credit to you. Tina kept us update often, and gave us plenty of good advice. Have already recommended yourselves to friends, family and work colleagues. Thank you so much for a happy and easy sale."
"Excellent customer service. Tina and in fact any of the team, have always responded very quickly to any queries I have had. The advice before and after the purchase has been well above what I've received before. I have dealt with a number of different agents over the years and this has been the best."
"We had several estate agent to value, but felt that Julian Wadden was enthusiastic and could see the potential in the property and already had a good list of potential viewers. Felt they valued the property."
"Very happy with the whole experience and when I decide to sell I will definitely come back and use Julian Wadden"
Selling Pendle Walk - "I had noticed that you had many for sale boards up around Reddish and I knew you had a good reputation. I was looking for a smart local estate agents who knew the area well."
"I only have good things to say about the service and assistance that I have received from Julian Wadden staff at each of the branches that I have dealt with. As a landlord I was very impressed with the efficient, thorough and speedy sourcing of tenants for my properties and during purchase staff were really on the ball ensuring delays to completion were minimised."
"Main reason for choosing Julian Wadden was your big presence in Reddish with lots of sold properties. Previous poor service from another local agent. I was kept informed and all my questions were answered promptly in a friendly manner."
"Haven't visited the branch, have had all communications over phone and email and have found Rachel extremely helpful"
"Julian Wadden staff responded quickly with an informative email about letting fees and why we should let our property with them. Other agencies didn't reply until days later, if at all."
"Thank you so much. Appreciate your help, professionalism and loveliness - you really are quite unlike most estate agents I've ever met!"
"I dealt with Aimee, the service was excellent and yes she was knowledgeable and prompt with queries. Overall service was very good. I used Julian Wadden as they were recommended by a friend."
"Aimee and the team are not only efficient and wonderful to talk to as you know that whatever you ask for or request it will be done so almost automatically and will always give updates. The service and professionalism is second to none. They are wonderful at what they do, provide great advice and support and make the whole process of buying and letting property hassle free."
"After letting from other agents, I found yourselves to be very professional and helpful with any issues which arose - it's lovely and reassuring to know that whenever I had any maintenance problems or queries that they were dealt with quickly and meant I would return home to any issues having been resolved - thank you for making my stay in the heatons a very happy one."
"Daniel Biddle was excellent, friendly and professional. Overall service was outstanding. I found the flat you were selling and it was convenient for you to let it out too. Your service suits me fine and I'm happy with it, thank you."
Gemma is the reason I chose Julian Wadden. I had had a number of meetings with other agencies however the expertise and customer service that was given at the initial meeting was second to none.
"Very good service. Ellie went out not her way to show me another property I might've been interested in even though I hadn't booked to view it. A++"
"It was a pleasure to deal with Gemma. She took us through the process of renting our first property totally professionally and answered any questions we had promptly. We did have quite a few questions given that we hadn't rented a property before but she put us at ease and couldn't have been more helpful. She's a credit to the company."
"I found the staff at Julian Wadden, Melissa in particular, took a lot of the stress out of buying my first property. Melissa was approachable and friendly and I felt like she really appreciated me as a customer and strived to do the best. She offered guidance, support and kept me informed throughout the process and ensured that she was keeping up to date with progress. I highly recommend Julian Wadden."
"Melissa was absolutely friendly and professional, on every occasion of speaking to Melissa i knew it would be hassle free. She's been amazing throughout the sale. Melissa knew all the answers to all my questions!"
"I spoke with Gemma and she showed me around the property at Dialstone lane. She was extremely friendly and professional both over the phone and at the property. I've been to see about 15 properties and she is the most professional agent I've dealt with. She explained all about the property, gave me the info sheet. She called the next day to ask for feedback, Gemma is real asset to your company."
"From the first phone call your office provided a speedy and efficient service. We agreed to put the property on the market sooner than I had originally envisaged. The property let in the first day of viewing. As we were moving out of the property into a new house, the management of the rental property by Julian Wadden really helped take the stress away which was particularly helpful too as a first time landlord."
"Gemma was extremely helpful, friendly and professional. she made us feel very reassured that we would get the house we wanted."
"No complaints whatsoever! Melissa was absolutley amazing, listened to me moan and panic and talked me through everything I was unsure of and explained it so well. We got everything done so quickly and sold and completed in 7 weeks! Could not thank her enough! What an amazing team and branch you have!"
"I have been impressed with the level of customer service. Gemma has kept me informed throughout, offered sound advice and found tenants within one week of advertising the property. This is excellent, please continue to do this, as this reassures me that I have made the right choice with JW. I want to be involved with an agent who puts customer service at the top of their priorities, both for the tenants and myself."
"Gemma was really lovely, and very prompt. Was courteous throughout the process and was able to work with us to move in swiftly! We love our new home, thanks Gemma!"
"Having one person to deal with throughout is excellent. Please continue to provide excellent service as its truly appreciated. I have already recommended someone else to your Stockport branch, because I found the staff so helpful. Nothing seems to be too much trouble. Thank you."
