TESTIMONIALS
We work tirelessly for our customers, we take pride in our professional approach and exceptional service and never forget who we are working for. Read what customers say about buying, selling and letting through Julian Wadden.
"Superb, Nicola Faulkner was very helpful and assisted me with everything, put me in the picture with my purchase and gave me advice and time to sort out problems."
"Very happy so far with the service received. Ryan is a real credit to the Didsbury team. He arranged 17 unique viewings over a launch weekend and then collated 7 offers. He guided me through the offers and we were sold STC within 2 weeks. Top work Ryan!"
"Ryan provided a first rate service. I noticed prompt sales of other properties in my area which had your for sale boards up. Super service, don't see how you could improve it. Sold my property for a very satisfactory price, within about a fortnight I think."
"Ryan Branney was friendly and professional. I did not visit the branch a lot, but made countless phone calls, all dealt with in a most courteous, competent, professional and friendly manner. And were most helpful! My main reason was using Julian Wadden was a very strong recommendation came from a friendly neighbour and then my first contact with you justified my decision to go with you."
"Thank you to everyone in Didsbury for a very easy sale!- and for putting up with my occasional rattiness / worrying/ pestering. All very kind, makes a pleasant change from two other local agents who are the exact opposite! It has altered my view of agents."
"Having dealt with yourselves and one other company during my house hunting, I enjoyed my experience dealing with Julian Wadden a lot more. Rachel was very effective in helping and keeping things moving and trying to solve the issue, without being pushy. Found her very professional and helpful in a difficult situation."
"The service was faultless - excellent! Always friendly and professional, overall service outstanding. Starting with the initial valuation from Ben, we were impressed with his integrity and professional approach and did not feel pressurised in any way."
"You had just sold our neighbours house for a great price and they were very pleased with your service. Our first meeting with Jonathan was very friendly, professional and he closed idea of working with you very well. We then went on to work with Carolyn who was very on the ball, a great negotiator, friendly and informed, refreshing to see. Also great video and photos of the house."
"10 out of 10. We are very pleased with the whole process."
"I was aware of your high street presence and just thought I'd give you a try to see. I'm so impressed with the Didsbury team, dealing with them has been easy and friendly - puts paid to fears about dealing with estate agents. Had a bad experience with another firm and Wadden were refreshingly different."
"You offer a first class service at a fair price."
"Rachel has been the one person who has kept me sane through this whole situation. She is absolutely exemplary. Always answered quicker than expected, full of knowledge and so much information and help on things that I wouldn't have expected her to help with. She is a total asset to the company and I wish we only had to deal with her during this process. Thank you so so much Rachel!"
"Laura has been outstanding. We have been very happy to deal with them and Laura has been excellent throughout the sales process.
We cannot compliment Laura enough and have recommended Julian Wadden to our friends because of her service."
"All communications were answered promptly. My family has always used Julian Wadden in selling houses in Didsbury. Excellent service. Thank you to Rachel for her hard work."
"I dealt with Rachel. The service was fantastic."
"I can not fault your service."
"I was extremely happy with the service from Jade during my purchase. She kept chasing the chain and kept me fully informed. Thank you very much!"
"My husband saw your signs everywhere and he popped in the branch. Then I emailed and spoke also on the phone to Hassan. First class, he does what he says and doesn't mess about. Truthful, honest, realistic, works hard for the landlord, and for the tenants too. Nice person."
"Keep doing what your doing. The JW marketing and branding is way above the rest of the estate agents on the moor. I'm looking to build up my portfolio around the east Manchester area Gorton, Abbey Hey and it would be very helpful if you could open up a branch there soon."
"Your staff are always available and willing to listen to even the simplest question. They always offer good support, advice and practical help."
"If all your staff were like Laura there would be no comeptition in the Heatons, you would be the only estate agent as no one else would be worth dealing with."
"Julian, Phil, Tina, Laura - I was so happy with how you conducted everything."
"You have a very good reputation in the area. I met with 3 estate agents initially and although the fees were slightly cheaper with the others I still decided to go with JW. I tend to always go for quality and then price. When I met Phil at my property the first time I instantly felt that JW would be the right agent for me."
"The main reason for choosing Julian Wadden was market share, professional service and realistic expectations. Tina provided a fantastic service throughout the sale of our property. Julian was professional and informative during the valuation visit and Phil was great with the photos."
"Laura, Tina and Charlotte were absolutely brilliant. Tina was very helpful at all stages. Charlotte was great when showing the house and instantly chased up purchase queries. From the first day we walked in, we always felt well treated and it was a totally hassle-free experience. Thank you."
"Laura Dooley gave sterling service. We were very happy with the services received and will definitely be using you when the time comes to sell this property."
"Tina was absolutely fantastic. I don't think Tina could have done any more for us. We don't know what we would have done without Tina's calming influence, and also her help and advice spanning Feb to October! She really is a credit to the Company. Overall service was outstanding."
"Julian Bethell and Tina - we were very pleased with the service you provided."
"I dealt with Tina. I have sold and bought with a number of estate agents and this has been particularly, consistently good."
"Tina was extremely helpful and has been a real support throughout the whole process of buying our house. I cannot recommend her highly enough and would like to thank her for all her hard work and support over the last 4 months."
"I haven't actually met Laura in person but always very friendly and professional on the phone.
I have been very happy from start to finish. Any issues I have had have been dealt with quickly and with understanding. I honestly don't think this sale would have gone through without Laura's constant chasing of all parties! Thank you."
"Phil was excellent. The main reason for choosing Julian Wadden was because of your professional image. Very satisfied."
"The price we received for the property far exceeded our expectations.
Julian Bethell was professional and most personable most sympathetic in my circumstances.
Nothing could be improved, both Julian and Tina are members of your staff you should be proud of."
"Your whole approach was very professional and you seem to have a good success rate in the Heatons."
"I dealt with Tina, Laura D and Laura A and the ladies were immense. I chose Julian Wadden as I used to let from you and rated the service."
"Laura returned my call promptly everytime and kept me up to date with all developments. Excellent helpful staff. Laura went out of her way to assist in every way she could to help us to get the purchase through as quickly as possible, we couldn't have asked for better service."
"All of my friends use your firm for letting and praise your tenants vetting, clients base and local knowledge. Julian came to see it and advised what was important for tenants and how to keep costs down. I have never seen such comprehensive paperwork as yours. Thanks for Julian Wadden's support and advice with my first buy to let I have now decided to buy two more houses!"
"I dealt with Laura. Very good, efficient, friendly and professional service received from start to finish."
"I dealt with Chris Harrison. I never visited the branch, used email and telephone, always replied quickly. The service was very good."
"We liked Jonathan's passion and also his presentation to us on how he would market and photograph our property to increase its potential for sale."
" We dealt with Jonathan initially then Melissa then Laura. As a matter of choice between local estate agents, we liked the friendly yet professional approach and speed with which everything was handled once we had decided on J.W. Well done also in recommending our solicitor. We felt the enthusiasm of the whole team at Marple was a credit to your Company. "
"Superb , Both Laura and Melissa were a credit to the Compnay . Always quick to answer queries and regular feedback and enquiries how the sale was prgressing."
We have been very happy with the service that Julian Wadden Marple has given to us Especially Laura Jonathan and Alex . We would certainly recommend to other people who are thinking of selling or buying a home.
"Jonathan was very quick in helping us agree a deal with the vendor. I was impressed with his efficiency. We were then passed over to Laura who has been exceptional throughout the whole process. She's very polite, capable and professional. I'm pleased that we purchased through your agency and we will certainly consider using you if and when we decide to move in the future. I would highly recommend."
"We viewed a property that was being sold by Jonathan and were so impressed that we wanted to use him to sell our own property."
"Team members dealt with Jonathan, Laura and Alex. I recieved good quality feedback and advice during early stages."
"I liked the way you presented the property and the layout of the floor plans in the brochure. I was also impressed with your sales and rental management staff who were very helpful and supportive."
"I had never been into the Marple office prior to my visit to enquire about the property that we were interested in. From the moment I walked into the office I was greeted by a warm friendly smile and asked how could "they" could help? Excellent service by a group of "young" professional who are clearly happy in their job and workplace. Well done to the whole team at Waddens in Marple."
"I dealt with Melissa who was excellent, she was friendly and professional every time and the overall service was outstanding. I chose Julian Wadden because of a combination of low fees and great confidence in the service provided. I would also add that we felt that the valuation from Julian Wadden was the only realistic one, others tried to inflate to get the business."
"I dealt with Jessica, the service was excellent. I was always dealt with in a friendly and professional manner within contact by phone and email. Overall service was outstanding. Yes I would recommend them."
"The house had been on the market for two years before Jonathan took over. The number of viewings doubled. The team were very friendly and always willing to help out and have developed a good understanding of the Marple/Mellor market in a short time. Jonathan was open, friendly and trustworthy. Overall service was outstanding. I have recommended JW to a number of sellers and buyers."
"I was delighted by the level of customer care I experienced when I switched to Julian Wadden. Courtesy & support were always shown to me & my family; viewings were well managed and feedback always sought from viewers. The team at Julian Wadden did everything they could to help & I would have no hesitation in recommending them to anyone looking to buy or sell a house in Marple! Thanks to all the team"
"Jonathan Hyde couldn't have been better. Overall service was outstanding. Professional people and office presentation. No problems at all. Whole sale process was stress free."
"Overall service was outstanding. Other properties in my area appeared to be selling very quickly with this estate agent. I have commented to staff at the branch that having bought/sold six properties previously, this has been my best experience of working with any estate agent."
"We were kept fully informed and up to date with all aspects of the purchase. All through the process we were away and at no time did we feel isolated or out of touch. Melissa was meticulous in all matters and never failed to deliver. In future we will recommend yourselves to anyone we know is thinking of selling or buying. Many thanks for a smooth and trouble free purchase."
"Excellent customer service. I have been kept up to date with everything. Had more correspondance from yourselves than my own estate agent!"
"Jonathan Hyde is head and shoulders above all the competition in Marple. In both selling and buying our next house he has been very professional. Our house sold within a day and he lined up a house for us which appears to be perfect. His photography is brilliant which stood out a mile on rightmove."
"Very impressed through purchase process"
"Welcoming atmosphere when first visited office which is beautifully designed and immaculate, a refreshing change! Very friendly approach from professional staff who were knowledgeable about the properties they are selling and the local area. The brochures and photographs of the properties being sold were well produced."
"I have dealt with Sophie throughout the process of buying a home through your Reddish branch. She is friendly and very helpful, especially to someone who is a first time buyer and didn't really know anything about the process. She went out of her way to help me on completion day and simply due to the service a received from Sophie would make me recommend you to others."
"Leon Blackmore arranged a viewing of a property with me as we chatted his knowledge of the rental market and his portrayal of the company he worked for really impressed me - so much so I transferred my rental properties over to Julian Wadden and so far I haven't been disappointed"
"I had bought the property through the Reddish branch and let the property through them. I have always found staff at this branch to be very friendly and helpful particularly Leon Blackmore."
"We had several estate agent to value, but felt that Julian Wadden was enthusiastic and could see the potential in the property and already had a good list of potential viewers. Felt they valued the property."
"Very happy with the whole experience and when I decide to sell I will definitely come back and use Julian Wadden"
Selling Pendle Walk - "I had noticed that you had many for sale boards up around Reddish and I knew you had a good reputation. I was looking for a smart local estate agents who knew the area well."
"I only have good things to say about the service and assistance that I have received from Julian Wadden staff at each of the branches that I have dealt with. As a landlord I was very impressed with the efficient, thorough and speedy sourcing of tenants for my properties and during purchase staff were really on the ball ensuring delays to completion were minimised."
"What a fantastic job your team at Reddish did - I had to give special praise to Bernie who's had to deal with a non standard sale as the houses were renovations from an old Pump House and non-residential. Bernie's a credit to the team at JW. You also sold a bungalow in Marple through Jonathan and again a great job done and the asking price achieved on both properties."
"You came recommended and seem to be the 'face' of Reddish when it comes to selling your property. I would just like to thank Bernie and the team for helping us with the sale of our house. She went above and beyond what she needed to do and was very very knowledgeable and professional. Always prompt to return my emails and calls and always approachable. Thank you Bernie!"
"Main reason for choosing Julian Wadden was your big presence in Reddish with lots of sold properties. Previous poor service from another local agent. I was kept informed and all my questions were answered promptly in a friendly manner."
"An excellent service was had from Sophie and all your other staff."
"Excellent and very friendly service, would recommend you and also use you again. Sophie was a brilliant contact and always helpful."
"Ten out of ten! Absolutely - faultless. Sophie was brilliant from start to finish during what was a very tricky and at times often frustrating sale! She was always happy and cheerful and always prepared to go out of her way to get answers."
"Bernie made this deal happen. She got my offer accepted, prod my solicitors for weeks on end, always on the phone back to me with an update. We exchanged due to her will and determination. This was not just about completing the purchase but taking pride in what she does. Bernie did everything possible to make this purchase happen and I can not praise her high enough."
"Excellent service. Sophie was absolutely brilliant. No problems at all. Sophie and Bernie were both brilliant with us. The service was perfect. I hope they get the feedback from this as we are both extremely impressed with the service."
"I chose Julian Wadden to sell my property as they had the highest sold rate in the area. The pictures looked more professional. My property was on the market for less than a fortnight when I accepted an offer. They have mastered the art of being friendly but still professional. Sophie and Bernie have been fab. I would not hesitate to recommend you to anybody selling a property."
"Julian Wadden staff responded quickly with an informative email about letting fees and why we should let our property with them. Other agencies didn't reply until days later, if at all."
"Thank you so much. Appreciate your help, professionalism and loveliness - you really are quite unlike most estate agents I've ever met!"
"I dealt with Aimee, the service was excellent and yes she was knowledgeable and prompt with queries. Overall service was very good. I used Julian Wadden as they were recommended by a friend."
"Aimee and the team are not only efficient and wonderful to talk to as you know that whatever you ask for or request it will be done so almost automatically and will always give updates. The service and professionalism is second to none. They are wonderful at what they do, provide great advice and support and make the whole process of buying and letting property hassle free."
"After letting from other agents, I found yourselves to be very professional and helpful with any issues which arose - it's lovely and reassuring to know that whenever I had any maintenance problems or queries that they were dealt with quickly and meant I would return home to any issues having been resolved - thank you for making my stay in the heatons a very happy one."
"Daniel Biddle was excellent, friendly and professional. Overall service was outstanding. I found the flat you were selling and it was convenient for you to let it out too. Your service suits me fine and I'm happy with it, thank you."
"I found the staff at Julian Wadden, Melissa in particular, took a lot of the stress out of buying my first property. Melissa was approachable and friendly and I felt like she really appreciated me as a customer and strived to do the best. She offered guidance, support and kept me informed throughout the process and ensured that she was keeping up to date with progress. I highly recommend Julian Wadden."
"Melissa was absolutely friendly and professional, on every occasion of speaking to Melissa i knew it would be hassle free. She's been amazing throughout the sale. Melissa knew all the answers to all my questions!"
"I spoke with Gemma and she showed me around the property at Dialstone lane. She was extremely friendly and professional both over the phone and at the property. I've been to see about 15 properties and she is the most professional agent I've dealt with. She explained all about the property, gave me the info sheet. She called the next day to ask for feedback, Gemma is real asset to your company."
"From the first phone call your office provided a speedy and efficient service. We agreed to put the property on the market sooner than I had originally envisaged. The property let in the first day of viewing. As we were moving out of the property into a new house, the management of the rental property by Julian Wadden really helped take the stress away which was particularly helpful too as a first time landlord."
"Gemma was extremely helpful, friendly and professional. she made us feel very reassured that we would get the house we wanted."
"No complaints whatsoever! Melissa was absolutley amazing, listened to me moan and panic and talked me through everything I was unsure of and explained it so well. We got everything done so quickly and sold and completed in 7 weeks! Could not thank her enough! What an amazing team and branch you have!"
"I have been impressed with the level of customer service. Gemma has kept me informed throughout, offered sound advice and found tenants within one week of advertising the property. This is excellent, please continue to do this, as this reassures me that I have made the right choice with JW. I want to be involved with an agent who puts customer service at the top of their priorities, both for the tenants and myself."
"Gemma was really lovely, and very prompt. Was courteous throughout the process and was able to work with us to move in swiftly! We love our new home, thanks Gemma!"
"Having one person to deal with throughout is excellent. Please continue to provide excellent service as its truly appreciated. I have already recommended someone else to your Stockport branch, because I found the staff so helpful. Nothing seems to be too much trouble. Thank you."
